Energy poverty

What is energy poverty?

According to the Association of Environmental Sciences, a household is in a situation of energy poverty when it is unable to pay for a sufficient amount of energy to meet its domestic needs and/or when it is forced to allocate an excessive part of its income to pay the energy bill of your home.

Subsidies to alleviate energy poverty

The Reus City Council calls out a subsidy every year to help avoid energy poverty in the city during the winter period, which can be applied for by families who are in a situation of socio-economic need to meet the costs of energy supplies electric and gas.

Unified subsidy: energy poverty, water supply service, garbage collection service and IBI 2024

In addition, with regard to water supply, the Municipal Water Company of Reus applies special rates for certain people.

Special rates Aigües de Reus

social good
The person who meets the requirements set by the regulations can apply for the social bonus if he is in the regulated market. For more information on how to apply, see the following link:

> https://www.miteco.gob.es/es/energia/energia-electrica/bono-social.html

Energy Advice Point (PAE)

You want to save in electricity, water and gas bills?

Come to the group sessions of the Energy Advice Center (PAE) with your last electricity, water and gas bill!

EL PAE is a municipal service that facilitates savings on electricity, water and gas bills and provides in-person care, free of charge, on Wednesdays at the Carme Civic Center and on Thursdays at the Llevant Civic Center , from 15.30:17 p.m. to 010 p.m. To be able to attend these group sessions, you must make an appointment via the reus.cat website or by calling XNUMX and bring the latest electricity, water and gas bills. The aim of this advice is to reduce expenditure on these supplies through some type of bonus, improvement in the use of supplies, power reduction, savings in energy consumption, etc. At the end of each session, people who want can make personalized inquiries about their bills.

Energy Advice Point Campaign

And in addition, at the Energy Advice Point we will inform you of how the electricity bill works.

New electricity bill time slots

It's free and open to everyone.

To mitigate the socio-economic consequences of the pandemic and the increase in energy costs worldwide, several changes have been made in recent years to the regulations governing energy poverty. Among other things, a modification has been made to the conditions for obtaining the social bonus and bonuses have been approved for specific affected groups. For this reason, it is important that citizens are informed. 

You have to ask previous appointment to the telephone number 010 or electronically by clicking below:

REGISTER at the Energy Advice Point

The best way to consume less energy at home is to have responsible consumption habits and apply saving measures.

It is also essential that we review the energy efficiency of our home and take measures to increase it, this will allow us to reduce energy expenditure without losing comfort.

From the Reus City Council's Program to Fight Energy Poverty, energy audits are carried out in the homes of vulnerable families to look for low-cost solutions to improve their energy efficiency.

Energy saving tips. Download the leaflet with all the tips

Electricity contracting: regulated or free market?

Energy prices worry citizens and now even more so, especially that of electricity, due to the great variability of prices and the strong increase in recent years. For this reason, when contracting electrical energy, many people ask themselves the following question:

Regulated or free market?

It is difficult to know which of the two existing options, free or regulated market, is better because of the following factors:

• Price volatility.
• The external factors that determine them and that escape the control of the government or the marketing companies.
• And above all, the consumer profile and the typology of each particular client.

The analysis of the data tells us the following:

• Since the liberalization of the electricity sector, many customers have switched to the free market.
• Electricity prices have increased by five in four years and gas prices by twenty in three years.
• Free market contract customers are the ones who consume the most energy and have the most contracted power.
• Family units without minors (lowest consumption limit of 1380 kWh per year) are the ones that have chosen the regulated market the most, followed by large families (with a consumption limit of 4140 kWh per year). It is assumed that families without children who choose the regular market do so because it is easier for them to comply with the cap requirement, and large families who also choose this option do so because they can consume more energy at a discounted price.
• In the regulated market, time periods are very important. For this reason, consuming during peak hours is much more expensive than during off-peak hours.
• In the open market, you can find deals that better regular market prices and worse deals. You have to know how to choose.

For more information on this topic, you can consult the following document, prepared by the Reus Energy Advice Center (see related files at the bottom of the page)

 

 

In accordance with Organic Law 15/1999, of December 13, on the protection of personal data, we inform you that your data will be incorporated into a computerized file for processing and to facilitate communication and/or for the specific management of your request. The person responsible for the file is the Reus City Council, which guarantees confidentiality in the treatment of the personal data that is collected, as well as the implementation of the technical and organizational measures that guarantee their security. In addition, the City Council undertakes not to transfer them to third parties without the explicit consent of the user, except when necessary to carry out the requested management or when required by law. You can go to the Office of Citizen Assistance to exercise your rights of access, rectification, cancellation and opposition of your personal data.